How to handle Aliyun's real name account? When must the international station be authenticated and what materials must be handed in (2026)

cloud 2026-11-13 阅读 15

To begin with the conclusion:

Search "Aliyun real name account", many people want to find a ready-made number that has been authenticated and can be directly taken over. International stations do not operate according to this logic. Here, real-name (KYC) verification means submitting your passport, driver’s license, or a valid government-issued document from your company’s place of registration to the Account Center. After Alibaba Cloud reviews the submission, the account is registered under your name or your company’s name. Verification is performed on an as-needed basis and is not required upon registration; however, once your use case falls within the scenarios officially listed, this step must be completed by the account holder in person, and you may not resell or reuse someone else’s verified identity.

the international station (alibabacloud.com) and the china station (aliyun.com) are two separate systems for account, billing, and compliance. The differences in registration methods and real name requirements between the two sides can be seen first.

The difference between Alibaba Cloud’s international site and its domestic site

. The following discussion focuses solely on the international site.

1. First, determine: Do I have to complete real-name authentication now?

The platform divides the account preparation process into three stages: account creation, information completion, and real-name verification. Different businesses do not require doing it all at once. Based on the registration instructions and the overview of real-name authentication, you can first use the table below for self-assessment.

What you plan to do

Usually, what step do we need to complete?

Browse official website content

Simply create an account.

Activate a free trial, or purchase cloud resources in regions outside mainland China.

Improve information (secure mobile phone number, payment method, billing address, tax information in some countries)

Purchase cloud resources in Mainland China or open an accelerated region that includes Mainland China

Complete individual or enterprise real-name verification and separately apply for approval to purchase cloud resources in Mainland China.

Purchase specific products named by the official name (for example, CEN and SMS)

Must complete the enterprise real name, personal authentication is not enough

Sign an online contract with Alibaba Cloud, apply for a credit control quota, join the partner network, or bind a mobile number from a non‑registered location.

Enterprise real-name verification must be completed.

Source:

Real-name Authentication Overview

So on Alibaba.com, it’s not the case that “you must verify your real name as soon as you register”; it depends on the product and the region. The personal authentication document has a regional suggestion: if the authentication cannot be completed for the time being and you want to give users in mainland China less delayed access, you can consider the Hong Kong region of China, which does not require the real name to be completed first. This is merely a note on region selection; it should not be interpreted as meaning that authentication can be bypassed in all scenarios, nor should it be used to take over existing accounts of unknown origin.

There is also a boundary that must be drawn first: if you only have a Chinese identity card on hand, or if the place of registration of the enterprise is in mainland China, the official practice is to register and purchase at the China station, instead of taking these materials to the international station to submit your real name.

2. Individual or Business: Think It Through Before Submitting

When registering and completing your information, you can first choose between individual or business; once you reach the real-name verification step, your options will be narrowed. Personal accounts can be used for personal authentication or can be upgraded to enterprise authentication (after the account type is completed, the account type becomes enterprise); Enterprise accounts can only be used for enterprise authentication.

Comparison item

Personal Real-Name Authentication

Enterprise real name authentication

CERTIFICATION MATERIALS

Passport or driver’s license

Valid certificates of the enterprise at its place of registration

Capabilities that can be applied for after certification

After passing the China mainland cloud resource procurement review, purchase specific mainland node services or enable acceleration regions that include mainland China (refer to the product page).

Same as above; additionally, you can sign online contracts, apply for credit control, join the partner network, and bind a mobile phone number from a different region.

Post-authentication account information

The type is locked to personal, and the name is changed to be consistent with the certificate.

The type is locked to enterprise, and the company name is changed to be consistent with the certificate.

Review Time

Approximately 3 business days

Source:

Real-name Authentication Overview

You should also be aware in advance of several restrictions that are difficult to change once applied: each account can only be verified for one entity; after verification, you cannot unbind it yourself in the console—any changes require submitting a ticket, and the account can even be closed if no longer needed; the place of issue on the identification document must match the account’s country/region; and once verified, both the account type and the verification type are locked and cannot be changed. The country/region is determined at registration and cannot be changed; if the document information does not match, you will often have to cancel the account and reopen it. If you plan to use a company entity to sign contracts or apply for credit control, initiate the corporate verification process from the outset to avoid having to switch the account type after completing individual verification.

3. Materials, submission path, and review process

All entry points are on the “Account Verification” page in the Account Center. Individual members "authenticate immediately" in the individual authentication area; enterprises, governments, institutions, groups or organizations initiate in the enterprise authentication area; if you are currently an individual member but want to change to enterprise authentication, you can operate in the "Upgrade to Enterprise" area. Country/region and membership can be checked in the basic information first.

Information required for personal verification:

Document type (passport or driver’s license), a color electronic copy of the document, the full name as it appears on the document (including case, spaces, and punctuation; if there is no surname, repeat the given name), the document number exactly as it appears on the original, and whether you plan to purchase cloud resources in mainland China or enable an acceleration region that includes mainland China. The official list includes only these two types of personal identification; do not substitute them with a resident identity card or any other documents not on the list.

Enterprise certification to fill in the content:

The front and back of the certificate of registration of the enterprise in the country of registration, the company name on the business registration certificate (if there is a multilingual version, the document recommends that the English name be used first), the business registration certificate number, state/province, city and registered address. Company name search is supported; in some countries (e.g., the United States, the United Arab Emirates, and Germany), results may not be found, so you can enter the name manually. The place of registration of the enterprise must be consistent with the region of the certificate.

The document itself also sets out clear requirements; you can use this checklist to conduct a self-assessment before submission:

□ The format is JPG, JPEG, PNG or PDF; Up to 2 files, each not exceeding 5MB, and the proportion of certificates in the picture is not less than 40%;

□ The photo must be clear, with all four corners intact and text legible; it should have no reflections or shadows, be taken from the front, and not be rotated by 90 or 180 degrees.

□ Do not use screenshots, photocopies or edited images;

□ Certificate

The document is valid, belongs to me or my company, and its information has not been altered.

□ The name, ID number, or company name and registration number provided must match the information on the document, word for word.

□ The document’s place of issue matches the account’s country/region;

□ The “Plan to Procure Mainland China Resources” option has been selected based on actual business needs. After selecting “Yes,” the system will initiate a separate compliance review; the status is displayed separately from account authentication.

After submission, the request enters manual review; the result is sent to your account’s email. You can also check the account verification page for statuses such as “Under Review,” “Verification Successful,” or “Review Failed.” Processing typically takes about 3 business days. When you encounter a failure, first check the error message displayed on the page and address the issue accordingly; do not blindly keep resubmitting. If you haven’t heard back after more than 3 business days, first check your spam folder; if it’s still not there, contact technical support. Source:

Personal Real-Name Authentication

Enterprise Real-Name Authentication

Two other matters that are often conflated are distinguished here: account real-name verification determines the ownership of a logged-in account, while domain name real-name verification authenticates the domain name holder; official documentation explicitly states that the two need not match. When a payment method is flagged as risky, the system may request additional card or bank‑statement information for payment verification—not for the account‑center authentication process. Even if you initially selected “No plan yet” when purchasing mainland China resources, you can still update your intent on the results page and trigger a special review after your certification is approved. Having passed real-name verification for your account does not mean you can place orders on the mainland nodes yet.

4. For accounts opened through authorized channels, real-name verification must still be conducted under your own name.

If you are through

Alibaba Cloud International Agent

Opening an account: the standard procedure is for the channel to…

Your own email address

Send an official invitation; you must click to register and keep your login information safe. The owner of the funding account should be you personally or your company. The other party can help you confirm whether certification is required and whether your documents are complete, but they cannot submit someone else’s documents on their behalf, nor can they guarantee that the review will be approved.

When verification is required, the rules are the same as for direct-customer accounts: the place of issue on the document must match the account’s country/region. Individuals may use only a passport or driver’s license, while businesses must provide a valid document from their place of registration. Review also takes approximately three business days. If the subsequent

Alibaba Cloud Account Top-Up

The process involves channel credit; only the payment and invoicing workflows have changed, but the identity under which this account was verified remains unchanged. Selling an account that has already been registered under someone else’s name directly can lead to mismatches in the identity used for login, password recovery, and appeals, thereby undermining the very layer of protection that real-name verification is meant to provide.

Final check before submission

□ The account’s country/region has been confirmed in the basic information, and the place of issue on the document you hold matches it;

□ I’ve already decided whether to register as an individual or a business, because the type will be locked in after verification.

□ The materials are valid, the photos meet the format requirements, and the form has been checked word for word against the documents;

□ Have selected whether to plan to purchase resources in Mainland China based on actual business needs;

□ The account was registered using my personal email, and I have control of the login credentials; if the account was opened through a channel partner, the official invitation will also be sent to my email.

Lingdu Cloud assists in opening an Alibaba Cloud International site account under your own name; you must submit the real-name verification materials as required by the official guidelines. Account opener

For the following recharge arrangements, you can look at the service page first and then confirm with us.

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